“Great location, but very odd experience”
I stayed for 2 nights at this hotel whilst on business. It is very centrally located, underground parking, comfy beds, clean, good showers and reasonably priced rooms. However this is obviously a hospitality training centre. We even had someone light table candles at breakfast! The staff are very sweet but not the sharpest service, 20 minutes for a fried egg? Sugar hidden behind the coffee machine? TV /radio remote remains a mystery. The carpet is enough to make you sea sick. The gym/wellness centre is not available to guests at all times either. The lifts did it for me though, just a right pain trying to get to the floor you wanted, lots of messing around and no stairs to use as an alternative. I probably would stay here again if pushed but it wouldn't be my first choice.
Owner Response of Hampshire Hotel - Fitland Leiden
Dear Mrs. Helena,
Hereby I would like to thank you for the time you took to write some feedback about our hotel.
I am happy to read that the room, bed and bathroom meet you expectations. Our hotel is located in a big building with 12 floors, in this building there is a school located as well. Like you wrote we have a special relation with this school, students bring the learned theory into practice in our hotel but always under the guidance of our staff.
Hopefully you will return our hotel once more so we can show you that we improved ourselves.
Front Office Manager