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Hampshire Hotel - Fitland Leiden ★★★★

Bargelaan 180 - 2333 CW - Leiden, Nederland | hotelleiden@fitland.nl |
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WellnessWellnessExterieurRoom
  • Wellness
  • Wellness
  • Exterieur
  • Room
 
  • Wi-Fi (free)
  • Parking (paid)
  • Indoor swimming pool
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Deluxe Double Room
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Superior Room
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Rooms, rates & package deals

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Deluxe Double Room king bed | 25 sqm | rain shower | free Wi-Fi | free fitness facilities Check availability

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Suite king bed | 40 sqm | sitting area | kitchenette | free Wi-Fi | Free fitness facilities Check availability

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Superior Room king bed | 32 sqm | rainshower | free Wi-Fi | free fitness facilities Check availability

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Facilities

Facilities

  • Wi-Fi (free)
  • Parking (paid)
  • Indoor swimming pool
  • Bar
  • Beauty salon
  • Fitness facilities
  • Lift
  • Massage
  • Relaxation area
  • Restaurant
  • Wheelchair-friendly
  • Room service
  • Meeting rooms
  • Laundry service
  • Sunbed
  • Hammam
  • Child-friendly
  • Sauna
  • Dry cleaning
  • Turkish steam room
  • Wellness

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Reviews

Reviews

75% of the travellers recommend this hotel. Based on 79 reviews
  • Excellent
    11
  • Very good
    47
  • Average
    12
  • Poor
    7
  • Terrible
    2
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
London, England, United Kingdom
3 of 5 stars
Business
16-11-2014
“Great location, but very odd experience”

I stayed for 2 nights at this hotel whilst on business. It is very centrally located, underground parking, comfy beds, clean, good showers and reasonably priced rooms. However this is obviously a hospitality training centre. We even had someone light table candles at breakfast! The staff are very sweet but not the sharpest service, 20 minutes for a fried egg? Sugar hidden behind the coffee machine? TV /radio remote remains a mystery. The carpet is enough to make you sea sick. The gym/wellness centre is not available to guests at all times either. The lifts did it for me though, just a right pain trying to get to the floor you wanted, lots of messing around and no stairs to use as an alternative. I probably would stay here again if pushed but it wouldn't be my first choice.
Owner Response of Hampshire Hotel - Fitland Leiden
Dear Mrs. Helena, Hereby I would like to thank you for the time you took to write some feedback about our hotel. I am happy to read that the room, bed and bathroom meet you expectations. Our hotel is located in a big building with 12 floors, in this building there is a school located as well. Like you wrote we have a special relation with this school, students bring the learned theory into practice in our hotel but always under the guidance of our staff. Hopefully you will return our hotel once more so we can show you that we improved ourselves. Kind regards, Daphne Koot Front Office Manager
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Arnhem, The Netherlands
 of 5 stars
Friends getaway
09-11-2014
“promising hotel”

It is new and has not been open long. Great view over the old city, comfortly next to the Central train station without hearing the trainnoise. It needs to work on the details. Reception is small and lacks privacy, some staff need some more training. The wellness is new and excellent. Ask for room with view over the old city. They are all comfortable, bathroom a bit small, but good design. Very good breakfast. The cook makes your eggs, orange juice is fresh and the coffee, often undrinkable at breakfasts, is fine. It is a bit hard to find your way through all the corridors, but you never get lost.
Owner Response of Hampshire Hotel - Fitland Leiden
Dear Mr. EppoSt, First of all I would like to thank you for your visit at Hampshire Hotel Fitland Level Leiden. Like you already wrote we are open since September 2013 so 1 year now. I am very happy to read that you enjoyed your stay at our hotel and that you took the time to write some feedback for us. I will discuss this with our employees so we can improve ourselves. Hopefully we may welcome you back in the near future. Kind regards, Daphne Koot Front Office Manager
 of 5 stars
Business
27-10-2014
“Strange setup, but well placed”

I stayed at the hotel for just a single night, the rooms and overall layout is very modern and open plan. I can understand some of the comments on privacy in the room, but my main issue was that it was cold, in fact the entire hotel, despite trying to turn up the thermostat... I was constantly on the go but I think sitting for any length of time may have become an issue. Unfortunately I didn't get chance to check out the leisure facilities, but will do so on my return. On the whole the staff were extremely helpful, with the exception of the breakfast staff, who made me feel foolish for asking how the coffee machine worked, especially as it had run out of something and took all three of them to fit it, bit poor considering I was the only one in there, but overall the breakfast was poor and for a discount rate of €10 I would have preferred to pop across the road to the coffee shop.
Odense, Fyn, Denmark
 of 5 stars
Business
01-10-2014
“Top level, literally”

Stayed at this hotel last weekend, and was very happy with it. It is a very modern hotel, but still with a personality of its own. I liked the room, which had everything you need for a comfortable stay and – this is important to me – a very nice bathroom. Hotel bathrooms are too often slightly awkward, especially the showers, but the one at Fitland was spatious, comfortable and worked. Others have noted the odd elevators, with one that for some reason does not stop at the 2nd floor, where the restaurant is. Most people will quickly figure that out, though. Breakfast was very decent, coffee could have been better, but you can have your choice of bacon and eggs, different kinds of fresh rolls, yogurt, etc. Absolutely no complaints. A friend in Leiden revealed the "secret" of this hotel: It is not just a hotel, but also an training facility for hotel staff! Once I realized this, I understood much better what was going on around me, for example the kind but unusual service at the reception desk. So, if you are looking for perfect, flawless service, this might not be your first choice. If you are looking for a comfortable and charming experience and are willing to put up with service that really tries it best, but does not always hit the sweet spot, I would warmly recommend this hotel. It should be noted that I did not pay for this stay myself, so I cannot say if it is worth the money.
Ghent, Belgium
 of 5 stars
Friends getaway
26-09-2014
“Good location”

The location of the hotel is very convenient as it is situated next to the train station and a walking distance to the city center. The elevator system is not so bad, although it’s not the best system for a hotel, where you have luggage, to need to change in order to go to your room. For breakfast there is not a lot of choice but still is more than adequate. The room was nice and spacious, the bathroom is like a wet room, which I personally liked. Temperature adjustment in the room can be a problem as you can only change +/- 3oC from what they consider ambient temperature. Sometimes the room felt cold. Cleaning of rooms was poor, when I first entered the room, there was dirt everywhere and the toilet not well cleaned. I had to stay for 9 nights and I cannot say that they changed the sheets… at least I got clean towels every second day. It’s a bit overpriced for what you get, if you’re not using the fitness facilities, which are extremely good!

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