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+ I don’t have a credit card. How should I book?

If you don’t have a credit card, you can book the hotel concerned by telephone or e-mail.

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+ What are the cancellation conditions?

The cancellation conditions differ per hotel, selected rate, room or package deal. You can find the different rates, package deals and accompanying cancellation conditions on the hotel page.

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+ Can I change or cancel my booking online?

You can cancel or change your booking via the ‘Login’ button at the top of each page or via this page. In order to change or cancel your booking you will be asked to give the e-mail address with which the booking was made as well as the booking number. The booking number can be found in the booking confirmation.

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+ Can I place a request or comment during online booking?

When you enter your name and address details, you can easily add a request, question or comment.

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